People skills
If the people we employ are our main asset and biggest
expense, we’d better be getting the best out of them. This course will
show you how.
Man-management demystified!
SP1 The secret art of getting your own way
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Is it just a case of ‘do it or else’?
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What is natural authority?
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Can it be developed?
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Does respect have to be earned?
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What if there’s a personality clash?
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How friendly can we afford to get?
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What’s in it for the other guy?
SP2 Motivation - why bother?
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Should people be self-motivated?
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Aren’t people just motivated by money anyway?
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Isn’t it ‘carrot dangling’ by another name?
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Is being motivated the same as being enthusiastic?
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What can we do if someone’s having a bad day?
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What can we do if someone’s lost the plot?
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How important is setting an example?
SP3 The importance of good morale
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Is good morale the same as being cheerful?
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Whose responsibility is it anyway?
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What are the causes of low morale?
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Is it possible to be positive all the time?
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How do we identify the source of the problem?
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How can we 'stop the rot'?
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How can we create and maintain a good atmosphere?
We run interactive and fun training sessions to cover the
multitude of skills needed for staff to be effective in a busy working
environment: Each
‘pack’ contains three modules, but you can swap these to suit your
needs.
For
complete flexibility, either choose a complete pack, or design your own
half-day sessions.
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