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Our
interactive 'mix and match' training sessions cover the
multitude of skills needed for staff to be effective in
a busy working environment. Each ‘pack’ contains three
modules, but you can swap these to suit your needs.
For complete
flexibility, either choose a complete pack or design
your own sessions.
See our
modular packs...
Sales
pack
Presentation
pack
Team building
pack
People
pack
Organisational
pack
Management
pack
Business
principles
pack
Service
pack
... and workshops:
Plain English business writing skills
Advocacy and
influencing skills
Alcohol awareness
Accounting for small businesses
...and Team Development games:
Treasure Seekers & Forest of Time
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People skills
Man-management
demystified!
If the people we
employ are our main asset and biggest expense, we’d
better be getting the best out of them. This course will
show you how.
The secret art of getting your
own way
- Is it just a case of ‘do it
or else’?
- What is natural authority?
- Can it be developed?
- Does respect have to be
earned?
- What if there’s a personality
clash?
- How friendly can we afford to
get?
- What’s in it for the other
guy?
Motivation - why bother?
- Should people be
self-motivated?
- Aren’t people just motivated
by money anyway?
- Isn’t it ‘carrot dangling’ by
another name?
- Is being motivated the same
as being enthusiastic?
- What can we do if someone’s
having a bad day?
- What can we do if someone’s
lost the plot?
- How important is setting an
example?
The importance of good morale
- Is good morale the same as
being cheerful?
- Whose responsibility is it
anyway?
- What are the causes of low
morale?
- Is it possible to be positive
all the time?
- How do we identify the source
of the problem?
- How can we 'stop the rot'?
- How can we create and
maintain a good atmosphere?
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