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Our
interactive 'mix and match' training sessions cover the
multitude of skills needed for staff to be effective in
a busy working environment. Each ‘pack’ contains three
modules, but you can swap these to suit your needs.
For complete
flexibility, either choose a complete pack or design
your own sessions.
See our
modular packs...
Sales
pack
Presentation
pack
Team building
pack
People
pack
Organisational
pack
Management
pack
Business
principles
pack
Service
pack
... and workshops:
Plain English business writing skills
Advocacy and
influencing skills
Alcohol awareness
Accounting for small businesses
...and Team Development games:
Treasure Seekers & Forest of Time
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Team building
skills
Force team ahead!
A successful
team is a group of individuals who, together, make
things happen. This course will help you make the right
decisions to build and develop a better team.
Talent spotting
- Do people fall into
recognisable types?
- Is there a danger of ‘type
casting?
- How important are first
impressions?
- Is seeing potential enough to
take a chance?
- What if the chemistry isn’t
right?
- What effect do strong
individuals have on the team?
- How do we hang on to a
'rising star’?
Building a team that works
- What’s more important, skills
or personalities?
- How often should the team
meet?
- Will a natural order emerge?
- How can we make sure everyone
has their say?
- Is it necessary to have clear
demarcation lines?
- Where does ‘team spirit’ come
from?
- What makes a good team
player?
Specialists, including square
pegs in round holes
- Should staff be treated the
same?
- Can we justify spending more
time with one person than another?
- How much extra support is it
fair to give?
- Should we make allowances
where special skills are involved?
- How should we handle a
massive ego?
- Are 'creative types' always a
handful?
- Should we avoid ‘boat
rockers’ altogether?
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